Effective Date:29 Nov, 2024

Welcome to the West Bengal Panchayat Online Property Tax and Information System (“Service”). By accessing or using this platform, you agree to comply with and be bound by the following Terms of Service (“Terms”). If you do not agree with these Terms, you should not use this Service.

1. Service Overview

This platform is designed to facilitate the payment of property taxes, access to related information, and other services provided by Panchayats in West Bengal. It aims to ensure transparency, convenience, and accuracy in property tax management and related administrative tasks.

2. Eligibility

• The Service is intended for use by property owners, authorized representatives, and Panchayat officials in West Bengal.
• Users must provide accurate and complete information during registration and when accessing the services.
• Misrepresentation of identity or property details will lead to suspension or termination of access.

3. User Responsibilities

• Account Security: Users are responsible for maintaining the confidentiality of their login credentials. Any unauthorized use of the account should be reported immediately.
• Accuracy of Information: Users must ensure that all data submitted, including property details and payment information, is accurate and up-to-date.
• Prohibited Activities: Users must not engage in activities that disrupt or harm the platform, including hacking, unauthorized access, or uploading malicious content.

4. Payment Terms

• Property tax payments made through the platform are subject to verification by the respective Panchayat authorities.
• Payment receipts will be issued upon successful transactions. Users are advised to retain these receipts for future reference.
• Any discrepancies or disputes regarding payments should be addressed to the concerned Panchayat office within 15 days of the transaction.

5. Data Privacy

The platform adheres to applicable data protection laws to safeguard user information. Personal and property-related data collected through the Service will be used solely for administrative purposes, including tax collection and service improvements. Users consent to the use of their data in accordance with the Privacy Policy of the Service.

6. Limitation of Liability

The Service is provided on an “as-is” basis. While efforts are made to ensure accuracy, the West Bengal Panchayat authorities are not responsible for technical errors, delays, or inaccuracies in the data. The platform will not be liable for any direct, indirect, or consequential damages arising from the use of the Service.

7. Modification of Terms

The West Bengal Panchayat reserves the right to amend these Terms at any time. Users will be notified of significant changes, and continued use of the platform constitutes acceptance of the revised Terms.

8. Governing Law

These Terms are governed by the laws of India and are subject to the jurisdiction of the courts in West Bengal.

9. Contact Information

For queries or support, users can contact the respective Panchayat office or the helpline number provided on the platform.

By using this Service, you acknowledge that you have read, understood, and agreed to these Terms of Service.